Careers

Lester Sales Company is seeking individuals that are looking for a rewarding career.  Click + next to job title to see description.

Current Job Openings:

Job Responsibilities: As Post-Sales Support, you will guide our customers from order entry through complete shipment. Your goal is to create a positive customer experience by communicating in a timely, accurate manner with customers, Inside Sales, Outside Sales, Warehouse personnel, and Directors. You will be primarily responsible for the Post Sale management portion of the Lester Sales Process.

Status: Full time

Responsibilities:

  • Enters and processes incoming customer orders in a timely manner
  • Communicates with customer on all order updates (tracking and backorders) until order is completely shipped
  • Logs all customer order updates in CRM
  • Supports inside salespeople with communication to warehouse regarding orders shipped out of our warehouses
  • Communicates with vendors to ensure proper order entry & accuracy for billing and monthly reconciliation
  • Enters and processes customer return requests or address any quality issues that need to be communicated with manufacturer.
  • Maintains up to date pricing in CRM database
  • Expands knowledge by participating in educational opportunities
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments
  • Sends price increases/price files to customers
  • Answers phones and direct calls to appropriate party
  • Tracks and reconciles daily UPS/Freight charges
  • Actively promotes and onboards customer to EDI (electronic ordering)

Skills & Qualifications:

  • Excellent verbal & written communication skills
  • Dependability
  • Customer service oriented
  • Attention to detail
  • Organizational skills for managing different customer cases simultaneously
  • Ability to multitask, prioritize and manage time effectively
  • Ability to work well in a fast-paced environment
  • Confidentiality
  • Ability to perform as part of a team
  • Conflict resolution for dealing with challenging customer cases
  • Data entry skills for accurately updating customer orders and records

Qualifications:

  • Proficiency is MS Office and CRM software
  • Legally eligible to work in the United States
  • High school diploma or equivalent

During the course of a normal business day a warehouse associate will:

  • Greet delivery drivers as well as customers for will call pick ups
  • Greet delivery drivers as well as customers for will call pick ups
  • Load and unload a wide array of delivery vehicles, including but not limited to flat be.d trucks, dry vans, Conestoga trucks, hot shot trailers, and standard 53′ road trailers
  • Track and document shipment arrival and departure times
  • Tag and label material
  • Verify accuracy of packing list documents
  • Box, wrap, and pack merchandise in accordance with relevant procedures and standards
  • Prepare all orders for shipment
  • Record and document any damaged merchandise/material
  • Enter data in inventory an·d logistics software programs
  • Operate motorized equipment including, but not limited to, sit down forklift, stand up reach truck/picker, motorized pallet jack, et al

Physical requirements

  • Must be able to sit, stand and walk for extended periods of time depending upon various tasks
  • Must be able to operate motorized equipment over a wide array of surfaces including smooth concrete, exterior asphalt/blacktop, uneven/bumpy interior surfaces, and exterior areas covered by stone or gravel
  • Must be able to lift up to’ 75 pounds without assistance. NOTE: It is a requirement that all packages, cartons, materials over 75 pounds require a team lift procedure to ensure worker safety

Cognitive Skills

  • Must be able to perform basic math calculations associated with counting and recording inventory levels
  • Must have good organizational and time management skills
  • Must have good interpersonal and communication skills
  • Must be able to solve daily problems associated with, and commonly encountered in a warehouse environment

Certifications

  • Within the initial 90 day probationary work period all employees must pass certification tests to operate motorized equipment as a part of the overall job requirements.

If you are interested in one of our current or future openings, please provide your resume and we will contact you shortly.

  • Max. file size: 50 MB.